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FREQUENTLY ASKED QUESTIONS

  • Comprehensive eye exams, contact lens fittings, treatment for eye diseases, Dry Eye Treatments, and expert eyewear fitting

  • Yes, we welcome new patients! Please call or schedule an appointment online.

  • You can schedule an appointment by calling our office or booking online through our website.

  • Please bring your insurance card, a photo ID, a list of current medications, and any existing eyewear or contact lenses.

  • Adults and children should have an eye exam annually, but specific needs may vary based on individual health conditions.

Insurance & Billing

  • We accept most major vision and medical insurance plans. Please contact us for verification or check our list on our website.

  • We offer self-pay options and flexible payment plans through Care Credit to fit your budget.

  • We accept cash, credit/debit cards, and FSA/HSA cards.

  • Coverage depends on your insurance plan. We can help determine your benefits during your visit.

Eyewear & Contact Lenses

  • Yes, we have a wide selection of frames, lenses, and contact lenses in our office.

  • Glasses typically take 10-14 business days, but rush options may be available.

  • Yes, we offer minor repairs and adjustments on-site.

  • We provide daily, bi-weekly, monthly, and specialty lenses, including toric and multifocal options as well as scleral lenses designed for Keratoconus

Medical & Vision Concerns

  • Yes, our optometrists are trained to diagnose and treat eye infections, injuries, and other medical issues. We also can provide Neuro-Ophthalmologic and Oculoplastic care through our in office partner doctor.

  • Blurred vision, frequent headaches, eye strain, or difficulty focusing are common signs you should schedule an exam.

  • Yes, we diagnose and manage various eye conditions, including glaucoma, cataracts, and dry eye syndrome. We offer the most currently effective Dry Eye Treatments.

  • If you experience sudden vision loss, eye pain, or injury, contact us immediately. For life-threatening emergencies, call 911.

Miscellaneous

  • Our office hours are M-F 10-5

  • Yes. there is a parking lot (paid) in our building or across the street at Saks 5th Avenue.

  • Absolutely! We offer pediatric eye exams for children 4 and above. Children should be examined before they start pre-school

What are Refractive Errors?

Refractive eye errors occur when the eye cannot focus light properly onto the retina, resulting in blurred vision. The most common refractive errors are:

  • Cause: The eyeball is too long, or the cornea is too curved.

    Effect: Light focuses in front of the retina instead of directly on it.
    Symptoms: Difficulty seeing distant objects clearly, but near objects remain sharp.

  • Cause: The eyeball is too short, or the cornea is too flat.
    Effect: Light focuses behind the retina.
    Symptoms: Difficulty seeing close objects clearly, but distant objects may appear sharper.

  • Cause: The cornea or lens has an irregular shape, causing uneven focusing.
    Effect: Light rays focus on multiple points on or near the retina, leading to distorted or blurred vision.
    Symptoms: Blurred or distorted vision at all distances, often accompanied by eye strain or headaches.

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  • Cause: Aging causes the lens to lose flexibility, reducing the ability to focus on close objects.
    Effect: Difficulty focusing on near tasks like reading.
    Symptoms: Blurred near vision, typically noticeable after age 40.

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  • Refractive errors are typically identified during a comprehensive eye exam, which includes:

    • Visual Acuity Test: Using a chart to measure how well you see at different distances.

    • Refraction Test: Determining the lens prescription needed to correct your vision.

    • Corneal Shape Measurement: Using keratometry or corneal topography for astigmatism.

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    • Eyeglasses: Most common and simple solution.

    • Contact Lenses: Provide a broader field of vision and are suitable for many people.

    • Refractive Surgery (e.g., LASIK): Reshapes the cornea to improve focus.

    Proper correction depends on the type and severity of the refractive error.

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